We’ve been getting some good interest in a well used technology but one that has a different slant to it. Standard AV, it’s been around a while and works, but for most organisations with more than a handful of PC’s you have to have a server that looks after the management aspects i.e. setting policy, pushing out updates, producing alerts and reports. If you have one server, you should really have at least another one for business continuity.
With Resolutions MSP we’re able to provide the end-point agents (Kasperky powered by the way) but with all the management done via a web portal into a SOC (Security Operations Centre). The SOC is where you set policies, define groups of computers/users and push out the AV agent, signature updates and policy updates. It’s also where you produce the weekly/monthly reports.
The end-point agents are also interesting and operate a bit differently to normal. In the same LAN, once an update has been received by one of the low level agents, it advertises this to all of the other agents in the network and they synchronise with one another. This saves every agent from requesting the update via the Internet which could be a bit longwinded if there are lots of PCs in the network.
Even better, if a user if off-site for any period of time, they may not be getting regular updates via the in-house server. With Resolutions MSP this is not a problem. Like most good Software as a Service applications, being away from home makes no difference, it simple pulls the update directly from the SOC. But now the AV administrator gets alerts and reports from the SOC regardless of where the user is accessing the Internet.
This type of service enables the off loading of yet another time consuming IT requirement. No-one in their right mind wants to be looking after AV across the company, feeding and watering the servers to keep them up-to-date and operational. With Resolutions MSP it’s really easy to have someone else manage this task for you.
